These online terms supplement any signed engagement, order form, reviewer assignment, domain-use agreement, business associate agreement, or data-processing agreement. A signed document controls where it expressly conflicts.
Membership and Reviewer Network prerequisite
- An active paid or expressly designated founding Nurse Intelligence Studio membership is required before a nurse may submit a Reviewer Network application, view member-only opportunities, express interest, accept an assignment, or perform Reviewer Network work.
- Studio application, trial, membership, credential submission, or payment never guarantees Reviewer Network approval, authorization, assignment, assignment volume, compensation, or income.
- If membership lapses, Reviewer Network access and new work eligibility pause immediately. Critical Timeline may protect an active client matter by reassigning, limiting, or ending access under the assignment terms.
Professional status and continuing duties
- You represent that all identity, RN license, specialty, experience, insurance, capacity, and conflict information is complete and current.
- You will practice only within lawful scope and demonstrated competence, maintain every required license and professional liability/E&O policy, and promptly report restrictions, complaints, investigations, discipline, expiration, conflicts, or material errors.
- You are responsible for your independent professional judgment and for the accuracy, support, scope, and permitted use of any work you approve or release.
AI-assisted tools require nurse approval
AI-generated or AI-assisted material is an unverified draft. It may omit, misread, misattribute, or invent information. The platform will not designate an AI draft as approved or publish it to a client workspace until the nurse reviews the complete source set available for the scope, edits the draft as needed, verifies citations and attribution, and affirmatively approves the exact version under the nurse’s signed-in identity.
You may not represent an AI draft as a final nursing opinion or delegate your professional judgment to a model. Critical Timeline may retain an audit record of generation, edits, approval, release, model identifier, and timestamps.
Public page, marketing, and domain use
- You control and are responsible for the truth, legality, professional compliance, and permissions for content you publish through your Studio page.
- Any complimentary domain is registered, paid for, owned, and administered by Critical Timeline. The member receives a limited license to use the approved domain only while eligible membership remains active and subject to the separate domain-use terms.
- You receive no ownership, portability, transfer, renewal, or post-cancellation right in a Critical Timeline-owned domain unless a later signed writing expressly grants one.
Electronic agreement and account authority
By checking the acceptance box, typing your name, and submitting or activating an account, you electronically sign and agree to the version identified above. You represent that you are at least 18 years old, have authority to bind yourself and any organization you identify, and will keep your account credentials secure.
Your electronic acceptance, the displayed agreement version, account email, typed name, acceptance source, and timestamp may be retained as evidence of assent. Marketing consent is separate and is never required to accept these terms.
Platform scope and professional boundaries
- Critical Timeline is a Medical Intelligence company and technology platform. It is not a law firm, healthcare provider, emergency service, insurer, claims administrator, or court-appointed expert.
- Platform information does not create an attorney-client, clinician-patient, fiduciary, expert-witness, employment, partnership, or agency relationship unless a separate signed agreement expressly states otherwise.
- No platform output is a diagnosis, treatment recommendation, legal opinion, standard-of-care opinion, causation opinion, damages valuation, deadline calculation, or guarantee of outcome.
- Never use the platform for an emergency. Call 911 or the appropriate local emergency service when urgent medical attention may be needed.
Records, source limits, and verification
Medical Intelligence is limited by the records, metadata, instructions, and scope actually provided. Missing, illegible, duplicate, conflicting, altered, late-entered, or incorrectly attributed information can materially change an interpretation. Users must independently verify source citations, dates, identities, deadlines, and any fact used for care, legal, insurance, employment, or financial decisions.
Privacy, security, and authorized data
- You may submit records only when you have lawful authority to do so and only through the transfer method designated for the engagement.
- Do not submit protected health information through public forms, ordinary email, demo areas, or any page labeled controlled pilot, de-identified, or no PHI.
- A business associate agreement or other data-processing agreement applies only when separately executed and legally required; these terms alone are not a business associate agreement.
- You must promptly report suspected unauthorized access, misdelivery, credential compromise, or security incidents.
Acceptable use
- Do not use the platform unlawfully, deceptively, to practice outside a professional license, to impersonate another person, to conceal a conflict, or to create unsupported professional conclusions.
- Do not probe, scrape, reverse engineer, disrupt, bypass access controls, introduce malware, or attempt to access another user’s matter.
- Do not upload content you lack authority to use or content that infringes privacy, confidentiality, intellectual-property, contractual, or professional duties.
Fees, subscriptions, credits, and service changes
Prices, credits, usage limits, renewal terms, scope, production caps, and cancellation terms shown at checkout or in an order form control for that purchase. Membership does not guarantee referrals, assignments, results, response times, revenue, or continued availability of a specific feature. Except where law or a written order form requires otherwise, fees already earned, capacity reserved, work performed, and third-party costs are nonrefundable.
Intellectual property and permitted use
Critical Timeline and its licensors retain the platform, workflows, taxonomies, interfaces, templates, branding, and generalized know-how. Subject to payment and compliance, you receive a limited, revocable, nonexclusive, nontransferable right to use the platform and paid deliverables for the authorized matter. You retain rights in content you lawfully provide. You grant Critical Timeline the limited rights needed to host, secure, process, back up, and deliver that content.
Critical Timeline will not sell identifiable case data as a legal strategy product. Aggregated or de-identified operational information may be used to secure, improve, measure, and administer the platform only when permitted by applicable law and contract.
Availability, suspension, and termination
The platform may change, be interrupted, or require maintenance. Critical Timeline may restrict or suspend access to protect people, records, systems, payment integrity, licensure requirements, or legal compliance. On termination, access and retention follow the applicable order form, retention schedule, and law. Export important permitted material before access ends.
Disclaimers and limitation of liability
To the maximum extent permitted by law, the platform is provided as available and without warranties of uninterrupted operation, merchantability, fitness for a particular purpose, noninfringement, or any particular professional or case outcome.
To the maximum extent permitted by law, Critical Timeline will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, lost profits, lost opportunity, or loss arising from decisions made without required professional and source verification. Critical Timeline’s aggregate liability arising from the platform will not exceed the greater of $100 or the fees paid to Critical Timeline for the affected service during the three months before the event giving rise to the claim.
Nothing in these terms excludes liability that cannot lawfully be waived or limited, including liability for a party’s own fraud, willful injury, gross negligence where nonwaivable, or violation of law. Different limits may apply in a signed order form or where required by law.
Indemnification
To the fullest extent permitted by law, you will defend, indemnify, and hold harmless Critical Timeline and its owners, personnel, and service providers from third-party claims, losses, penalties, costs, and reasonable attorneys’ fees arising from your unlawful content, lack of authority, material breach, professional negligence or misconduct, license or scope violation, undisclosed conflict, or unauthorized reliance or publication. This duty does not require indemnification for Critical Timeline’s own conduct to the extent prohibited by law.
Disputes, governing law, and notices
Before filing a claim, the parties will provide written notice and attempt in good faith to resolve the dispute for 30 days. Except for small-claims matters, requests for temporary injunctive relief, or claims that cannot lawfully be arbitrated, disputes will be resolved by confidential individual arbitration administered by JAMS under its applicable rules. Class, collective, consolidated, and representative proceedings are waived to the extent permitted by law.
California law governs without regard to conflict-of-law rules. Courts located in Sacramento County, California have exclusive jurisdiction over matters not subject to arbitration. Notices to Critical Timeline must be sent to legal@criticaltimeline.com. If any term is unenforceable, it will be narrowed to the minimum extent necessary and the remaining terms remain effective.
Questions or legal notices
Email legal@criticaltimeline.com. Do not send medical records or protected health information by ordinary email.
